Venice counts down to its €5 entry fees – but how will the system work?

Starting on April 25, visitors to the historic heart of Venice must pay €5 to access the city between 8.30am and 4pm on key days in spring and summer.

A leading city transport and tourism official, Arianna Fracasso, said the scheme is aiming “to safeguard the city from overtourism”.

Around 30 million tourists visit Venice in a typical year – with about seven out of 10 (or 21 million) staying only for the day. Just before the Covid pandemic, Unesco warned the city’s “status as a World Heritage property is in jeopardy”.

While tourists who stay overnight in Venice hotels will be exempt from the charge, they will still need to register online and obtain a code that will allow them to pass checkpoints.

Ms Fracasso said: “It’s like a museum in the open air, so we want to safeguard it.”

During 2024, charges will apply on 29 days. The first is Italy’s Liberation Day, commemorating the struggle of the Italian resistance movement against fascism during the Second World War.

The charge will apply for the following 10 days, up to and including Sunday, May 5.

Visits on the seven subsequent weekends, up to and including Sunday, July 14, will also be subject to the fee.

“It’s an experimental thing just for this year,” Ms Fracasso said. “Next year, maybe it will be changed.”

Unesco warns that “Venice’s ‘Outstanding Universal Value’, the hallmark of every World Heritage property” is in peril.

Cruise ships were banned from docking in the historic centre of Venice in 2021 in response to a request from the UN body that seeks to protect cultural heritage.

But Unesco remains concerned about “overtourism, the potential negative effects of new developments [and] the lack of an integrated management system”.

How will the system work?

Any visitor who wishes to access the historic heart of Venice – pretty much anywhere in the city apart from the Piazzale Roma transport access area and the offshore islands – between 8.30am and 4pm will need to register online, in advance, at cda.ve.it/en.

You will need a QR code on your smartphone or printed out to get through what are expected to be checkpoints at the entries to the ancient city.

If you simply want to pay the fee, clicking on “Pay the access fee” will take you through a fairly straightforward process. One tricky aspect is that you have to pretend you have read the privacy policy (all in Italian) by clicking on it, before you can enable a checkbox.

How can I dodge the fee?

• Be under 14 (with proof if you look as though you might be older).
• If you live in, or were born in, the Municipality of Venice you can gain exemption simply by presenting a document certifying it.
• Be a holder of the European Disability Card or their accompanying caregiver.
• Stay overnight. Guests in hotels anywhere in the Municipality of Venice – which includes the islands and the mainland hinterland around Mestre – are entitled to exemption including the day you check in and the day you check out. This requires you to click on “I am a guest in an accommodation facility located in the Municipality of Venice”. You fill in the usual personal details. Then you have less than a minute to make a call from the registered smartphone to an Italian number. It is said that this does not go through nor results in any charge.

Note that guests in Venice hotels must pay an accommodation tax, usually included in the final bill.

Is an access fee going to catch on elsewhere?

The unique geography of Venice, comprising an archipelago accessible only by bridge or water, makes it one of the few cities where levying a charge is feasible. But other cities with concerns about overtourism, including Amsterdam, Barcelona and Dubrovnik, will be watching developments closely.